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Terms and Conditions bt356 – Platform Rules

Before creating an account or placing any bet on bt356, please read these Terms and Conditions carefully. They explain your rights, the platform's usage rules, bonus conditions, Pix withdrawal processes, and the responsibilities of each party.

Last updated: January 2026 Brazilian Portuguese Version Valid for users in Brazil
By creating your account on bt356, you confirm that you have read and agree to all the terms set out in this document. Minimum age: 18.

What You Need to Know Before You Start

These are the six questions most commonly asked by bt356 users before creating an account. The full document is available below.

Eligibility & Registration

To create a bt356 account, you must be at least 18 years old, reside in Brazil, and provide accurate information during registration. Only one account per CPF is permitted. Duplicate accounts will be closed and balances may be withheld during review.

Bonus Terms

The 100% welcome bonus up to R$ 500.00 requires a 5× rollover on sports bets with minimum odds of 1.50. Bets on markets with odds below 1.50 do not count toward the rollover. The rollover must be completed within 30 days of activation.

Pix Deposits & Withdrawals

Pix deposits are credited in up to 12 seconds. Withdrawals are processed the same day for verified accounts, with a minimum amount of R$ 20.00. The bank account or Pix key used for withdrawals must be registered in the name of the bt356 account holder — withdrawals to third parties are not permitted.

Cancelled Bets & Refunds

A confirmed bet cannot be cancelled by the user after confirmation, except when the cashout feature is available. bt356 may cancel bets in the event of a clear technical error in the odds, a cancelled event, or irregularities identified by the integrity system.

Identity Verification

Bt356 may request identity documents (national ID, driver's license, or passport) and proof of address at any time, particularly before withdrawals exceeding R$ 2,000.00. Identity verification is mandatory to protect your account from unauthorized access.

Responsible Gambling and Self-Exclusion

Bt356 offers deposit limit tools, temporary breaks, and permanent self-exclusion. Self-exclusion takes effect immediately upon request and cannot be reversed on the same day. Learn more on our Responsible Gambling.

Required reading: These Terms and Conditions ("Terms") govern the use of all services offered by bt356, including Sports Betting, online poker, live casino, slots, crash games, and all associated promotions. By creating an account or using any bt356 service, you agree to these Terms in full. If you do not agree with any clause, do not create an account or use the platform.

1. Definitions

For the purposes of these Terms, the following terms have the meanings set out below:

  • "bt356" refers to the sports betting and online casino platform operated under the bt356 brand, accessible at bt356.com and its subdomains.
  • "User" or "you" refers to any individual who creates an account or uses bt356's services.
  • "Account" refers to the individual user profile on bt356, identified by CPF and email address.
  • "Real Balance" refers to funds deposited by the user via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, or TED.
  • "Bonus Balance" refers to credits granted by bt356 through promotions, subject to the rollover conditions described in Section 7.
  • "Rollover" or "Wagering Requirement" refers to the total betting volume a user must wager before being able to withdraw any balance derived from bonuses.
  • "Event" refers to any match, tournament, fight, or competition available for betting on bt356, including Brasileirão Série A, Copa do Brasil, Libertadores, Superliga volleyball, NBB, and UFC.
  • "Odd" refers to the multiplier set by bt356 for each possible outcome of an event, which determines the potential return on a bet.

2. Eligibility and Registration

2.1 Age Requirements

Bt356 is a platform intended exclusively for users aged 18 and over. Account registration by anyone under 18 is strictly prohibited. bt356 may request proof-of-age documents at any time. Any account found to belong to a minor will be closed immediately, and any remaining balance will be handled in accordance with applicable law.

2.2 Residency

Bt356 services are available to users residing in Brazil. By registering, you confirm that you reside in the country and are subject to Brazilian law. bt356 may restrict access to users identified as residing in jurisdictions where online betting is expressly prohibited.

2.3 One Account per CPF

Each user may hold only one account on bt356, linked to their CPF. Creating accounts in someone else's name or using false information is prohibited. bt356 uses verification technology to identify duplicate accounts. When detected, the secondary account is closed and any bonuses used are cancelled. The real deposited balance is returned to the CPF holder after review.

Important: Providing false information during registration — including name, CPF, date of birth, or address — may result in permanent account suspension and balance retention during the investigation. bt356 cooperates with the relevant authorities in cases of fraud or identity theft.

2.4 Registration Process

To create a bt356 account, users must provide: full name, CPF, date of birth, a valid email address, a Brazilian mobile number, and a residential address. Mobile number confirmation via SMS is required to activate the account. Once activated, users can make their first deposit via Pix to unlock the welcome bonus described in Section 7.

3. Your bt356 Account

3.1 Account Access Responsibility

You are solely responsible for keeping your login credentials confidential — including your username, password, and any two-factor authentication codes. bt356 is not liable for unauthorized access resulting from your failure to protect your credentials. If you suspect unauthorized access, contact support immediately via live chat.

3.2 Identity Verification (KYC)

Bt356 reserves the right to request identity verification documents at any time, particularly in the following cases: first withdrawal, withdrawals above R$ 2,000.00, suspected irregular activity, or use of multiple payment methods. Accepted documents are: national ID, driver's license, or a valid Brazilian passport, accompanied by proof of address issued within the last three months.

3.3 Account Closure

Users may request account closure at any time by contacting bt356 support. Before closure, any pending withdrawals and real-money balances will be processed normally. Unconverted bonus balances are cancelled at the time of closure. bt356 may close accounts unilaterally in cases of breach of these Terms, without prior notice.

4. Deposits

4.1 Accepted Methods

Bt356 accepts the following deposit methods for users in Brazil: Pix (any bank with a Pix key enabled), boleto bancário, Visa and Mastercard credit and debit cards, PicPay, Mercado Pago, and TED bank transfer via Nubank, Itaú, Bradesco, and Banco do Brasil. Deposits must be made from a bank account or payment method registered in the name of the bt356 account holder.

4.2 Credit Timeframes

  • Pix: credited within up to 12 seconds, available 24 hours a day, seven days a week.
  • Credit/debit card: credited within 15 minutes of carrier confirmation.
  • PicPay and Mercado Pago: credited within up to 30 minutes.
  • Bank slip: credited within up to 2 business days after payment is confirmed.
  • TED: credited on the same business day when made by 5 PM, or on the next business day for transfers submitted after that time.

4.3 Deposit Limits

The minimum deposit at bt356 is R$ 20.00. There is no maximum deposit limit set by the platform, though individual bank limits apply as normal. Users can set personal daily, weekly, and monthly deposit limits in the account's responsible gambling settings — once configured, limits cannot be increased until a 24-hour cooling-off period has passed.

bt356 does not accept deposits in cash, cryptocurrencies, checks, or international wire transfers. Any deposit attempt using methods not listed above will result in the funds being returned to the sender.

5. Withdrawals

5.1 Withdrawal Methods

Withdrawals on bt356 are processed via Pix, credit card (for deposits originally made by card), and TED. Pix is the preferred withdrawal method — Pix withdrawals are processed on the same day for verified accounts, with funds credited within up to 30 minutes of internal approval.

5.2 Minimum Amount & Timeframe

The minimum withdrawal amount is R$ 20.00. bt356 does not charge any withdrawal fees. Withdrawals are processed within 24 hours for verified accounts under normal conditions. Withdrawals exceeding R$ 5,000.00 may require additional verification and up to three business days for full processing.

5.3 Ownership

The Pix key or destination bank account for the withdrawal must be registered in the same name as the bt356 account holder. Withdrawals to third parties — including family members — are not permitted. This rule exists to protect users against fraud and to ensure compliance with the Central Bank of Brazil's regulations for digital financial transactions.

5.4 Bonus Balance Withdrawals

Bonus balance can only be withdrawn after the rollover described in Section 7 has been fully completed. While there is an active bonus balance in the account, bt356 deducts wagers from the bonus balance first and then from the real balance, in the order configured by the system. Users can track their rollover progress in the account dashboard.

6. Sports Betting

6.1 Bet Confirmation

A bet is considered confirmed and non-reversible the moment bt356 sends confirmation to the user — whether via the confirmation screen or a dashboard notification. Once confirmed, the bet cannot be cancelled by the user, except where the cashout feature is available for that specific market.

6.2 Odds Errors

Bt356 will make every effort to ensure the accuracy of published odds. However, in cases of clear technical error — such as odds that are obviously inconsistent with the global market, resulting from a system failure or incorrect data entry — bt356 reserves the right to cancel affected bets and return the staked amounts to the user's balance. The standard for determining a clear error is objective: odds that differ by more than 20% from the market value at the same moment across multiple independent sources.

6.3 Event Cancellations

If an event covered by bt356 is cancelled, suspended, or not completed within the regulatory timeframe (normally 48 hours after the scheduled start time), bets on that event will be voided and the amounts returned to the user's real balance. Bets on markets that were already settled before the event was suspended may be upheld, subject to case-by-case review by bt356's trading team.

6.4 Cashout

The cashout feature lets users settle a bet before the final result of an event, receiving a value proportional to the estimated probability of success at the time of cashout. In knockout competitions — such as the Libertadores elimination rounds — cashout is calculated based on the real-time aggregate score. bt356 does not guarantee permanent cashout availability: the feature may be suspended during periods of high betting volume or technical instability.

6.5 Multiple Bets (Accumulators)

Bt356 allows up to 20 selections in a single accumulator bet. The total odds are the combined product of all selections. If an event within an accumulator is cancelled, that selection is removed from the slip with odds of 1.00 and the remaining selections stay valid. Correlated selections from the same event cannot be included in an accumulator.

7. Bonuses & Promotions

7.1 Welcome Bonus

Bt356 offers a 100% welcome bonus on the first deposit, up to a maximum of R$ 500.00. The bonus is automatically credited once the first deposit via Pix or another accepted method is confirmed. No promo code is required. The bonus applies to the first deposit only — subsequent deposits do not activate the welcome bonus.

7.2 Rollover Requirement

To withdraw the balance earned from the welcome bonus, users must complete a 5× (five times) rollover of the bonus amount received on Sports Betting. Only bets with odds of 1.50 or higher count toward the rollover. Bets placed on casino markets, slots, crash games, or poker do not count toward the sports bonus rollover. The rollover must be completed within 30 calendar days from the date the bonus is activated.

Practical example: If you deposit R$ 200.00 and receive R$ 200.00 in bonus funds, the required rollover is R$ 200.00 × 5 = R$ 1,000.00 in bets with odds ≥ 1.50. Once you meet that volume within 30 days, the bonus balance converts to real funds and can be withdrawn normally.

7.3 Other Promotions

Bt356 offers regular promotions for active users, including boosted odds on Brasileirão, Libertadores, and other featured events, weekly cashback for VIP Program members, and reload bonuses. Each promotion has specific conditions published at the time of the offer. General rollover and time-limit conditions apply to all promotions unless otherwise stated on the specific offer page.

7.4 Bonus Abuse

Bt356 reserves the right to cancel bonuses and void bets from users who employ strategies identified as bonus abuse — including, but not limited to: creating multiple accounts to claim welcome bonuses, placing bets on near-certain outcomes to artificially meet rollover requirements, or any form of manipulation of the platform's promotional systems.

8. Online Casino & Poker

8.1 Casino Games

Bt356 offers a wide variety of casino games, including slots from certified premium developers, a live casino with Portuguese-speaking dealers (roulette, baccarat, blackjack, and variants), crash games, and other digital table games. All casino games use random number generators (RNG) certified by independent auditors, ensuring fair outcomes.

8.2 Online Poker

Bt356 offers online poker tables with Texas Hold'em and Omaha in cash game format, MTT (Multi-Table Tournaments), and Sit & Go. The specific rules for each format are available within the poker section of the platform. bt356 charges rake on cash game pots and a buy-in fee for tournaments, as indicated at each table.

8.3 Casino Betting Limits

Each casino game displays minimum and maximum bet limits before the session begins. bt356 may adjust these limits for VIP Program users according to their membership tier. Casino winnings are automatically credited to the account's real-money balance immediately after each completed round or hand.

9. User Conduct

By using bt356, you agree not to engage in any of the following:

  • Creating or using more than one bt356 account under any CPF, including your own;
  • Providing false information or falsified documents at any stage of registration or verification;
  • Using automated scripts, bots, or any third-party software to interact with the platform in an unauthorized manner;
  • Taking part in any form of match-fixing or collusion at poker tables;
  • Attempting to exploit bugs or technical errors in the system to gain an undue financial advantage;
  • Using a bt356 account for money laundering or any other illicit financial activity;
  • Transferring funds from a bt356 account to third parties by any method not provided for in these Terms;
  • Placing bets on behalf of third parties, whether professionally or in an organized manner, without express authorization from bt356.

Violating any of the above may result in immediate account suspension, bonus cancellation, and referral of information to the relevant authorities where required by law.

10. Privacy and Data Protection

Bt356 is committed to protecting its users' personal data in compliance with Brazil's General Data Protection Law (LGPD — Law 13.709/2018). Data collected during registration and platform use is used exclusively for: providing contracted services, identity verification, fraud prevention, fulfilling legal obligations, and, with the user's consent, sending promotional communications.

Bt356 never sells users' personal data to third parties for commercial purposes. Data is stored on servers protected by 256-bit SSL encryption and secured by strict access controls. For more information on how your data is handled, visit our Privacy Policy.

11. Responsible Gambling

Bt356 believes that betting should be a form of controlled entertainment, not a source of income or a way to solve financial problems. The platform offers the following responsible gambling tools, accessible directly from the account dashboard:

  • Deposit limit: configurable by day, week, or month. Limit increases take effect after 24 hours; reductions are immediate.
  • Betting limit: defines the maximum amount that can be wagered within a given period.
  • Temporary break: suspends account access for a period set by the user, from 24 hours up to 6 months.
  • Permanent self-exclusion: permanently closes access to the platform. It takes effect immediately and cannot be reversed after 24 hours from the request.

If you feel your betting behavior may be getting out of control, contact bt356 support or visit our Responsible Gambling. bt356 also provides links to compulsive gambling support organizations in partnership with Brazilian health entities.

Keep in mind: betting involves the risk of financial loss. Never bet more than you can afford to lose. Betting is not an investment. Prohibited for those under 18.

12. Limitation of Liability

Bt356 will make every effort to ensure continuous platform availability, but cannot guarantee that the service will always be accessible without interruption. In the event of a technical outage during a live event, bt356 will follow these procedures:

  • Bets confirmed before the outage remain valid and will be settled according to the event's result;
  • Live bets in progress at the time of interruption may be cancelled and the amounts returned to the user's balance, at the discretion of the operations team;
  • Bt356 is not liable for missed betting opportunities resulting from technical unavailability, connection failures on the user's end, or third-party infrastructure outages.

Bt356's total liability to any user, under any circumstances, is limited to the real-money balance available in that user's account at the time of the relevant event. bt356 is not liable for lost profits, indirect damages, or consequential damages of any kind.

13. Changes to These Terms

Bt356 may update these Terms and Conditions periodically to reflect changes in the services offered, applicable legislation, or internal platform policies. Significant changes will be communicated to users via their registered email address at least 15 days before taking effect. Continued use of the platform after the effective date of any changes constitutes acceptance of the updated Terms. The most current version of these Terms is always available on this page, with the date of the last update indicated in the header.

14. Contact & Dispute Resolution

For questions about these Terms or any aspect of how bt356 operates, please reach out through the following channels:

  • Live chat: available 24 hours a day directly from the account dashboard — recommended channel for urgent matters;
  • Email: contato@bt356.com — for formal requests and account-related matters;
  • Help center: go to the Frequently Asked Questions for instant answers on the most frequently asked topics.

In the event of a dispute between the user and bt356, both parties agree to first attempt an amicable resolution through the available support channels. If no agreement is reached, disputes will be submitted to the courts of the city of São Paulo, state of São Paulo, waiving any other jurisdiction, however privileged, in accordance with the Brazilian Code of Civil Procedure.

Document version: January 2026. These Terms completely supersede all previous versions. In the event of any conflict between the Portuguese version and any translation into other languages, the Portuguese version shall prevail.

Questions About the bt356 Terms

No. bt356 allows only one account per individual, identified by CPF. Using a family member's or third party's CPF to create additional accounts is a violation of these Terms. bt356 uses duplicate account detection technology that goes beyond the CPF — including IP address, device, and usage behavior. Accounts identified as duplicates are closed and bonuses cancelled.

In the event of account closure due to a Terms violation, bt356 will review the available balance. The real balance (deposited by the user) will be returned to the CPF holder upon completion of the investigation, provided there is no evidence of fraudulent or illegal activity. Bonus balances and any winnings generated through abusive use of promotions will be cancelled. The timeframe for returning the real balance is up to 30 business days after the investigation is concluded.

Not exactly. Your deposited real balance can be withdrawn at any time, regardless of whether the rollover has been completed. What cannot be withdrawn before the rollover is met is the bonus balance itself. In other words: if you deposited R$ 100.00, received R$ 100.00 in bonus funds, and have not yet completed the rollover, you can still withdraw your R$ 100.00 real balance — but the R$ 100.00 bonus balance remains locked until the conditions are fulfilled.

No. Once a bet is confirmed by bt356, the odds are locked in. Subsequent market fluctuations do not affect already-confirmed bets. The only exception is a clear technical error in the odds, as described in Section 6.2, in which case bt356 may cancel the bet and return the staked amount to the user. This measure is applied using objective criteria and cannot be used arbitrarily to void winning bets.

To request permanent self-exclusion, go to your account dashboard, navigate to the Responsible Gambling section, and select "Permanent Self-Exclusion". You can also request it directly via live chat or by email at contato@bt356.com. Self-exclusion takes effect immediately upon confirmation and cannot be reversed for a minimum period of 12 months. After that period, reactivation requires a formal request and review by the bt356 responsible gambling team.

bt356 does not charge a fee on betting winnings. The return calculated by the odds multiplied by the stake is credited in full to the user's balance. bt356 also does not charge withdrawal fees. Regarding the user's tax obligations to the Brazilian Federal Revenue Service on winnings from sports betting and online gaming, we recommend consulting a qualified accountant, as these obligations are the user's sole responsibility under applicable Brazilian tax law.

Read the Terms and Ready to Get Started?

Create your bt356 account now, deposit via Pix from R$ 20.00, and get a 100% bonus up to R$ 500.00 on your first deposit. Bet on Brasileirão, Libertadores, volleyball, NBB, poker, and Live Casino — with 24/7 support in Portuguese and fast Pix withdrawals.

100%
1st Deposit Bonus
R$ 500
Maximum Bonus
12s
Pix Credit
24h
Portuguese-Language Support
Português