Personal Data Protection
Bt356 takes the protection of your personal data seriously. This Policy explains what information we collect, how we use it, who we may share it with, and what your rights are as a data subject, in accordance with the General Data Protection Law (LGPD — Law 13.709/2018).
Your Data in Good Hands
Six concrete commitments bt356 makes to every Brazilian user regarding the handling of their personal data.
All information transmitted between your device and bt356's servers — including registration data, passwords, and Pix transactions — is protected by 256-bit SSL encryption, the same standard used by Brazilian digital banks such as Nubank and Itaú.
Bt356 never sells, rents, or trades your personal data with third parties for commercial purposes. Your data is used solely to operate the platform's services, meet legal obligations, and — with your consent — send you communications about promotions and news.
As a data subject, you have the right to access, correct, port, or request the deletion of your personal information stored by bt356, as provided under the General Data Protection Law (Law 13.709/2018). Exercising these rights is simple and free of charge.
Bt356 retains your personal data only for as long as necessary to fulfill the purposes described in this Policy or as required by law. After that period, data is anonymized or securely deleted, with no possibility of recovery or reassignment to the data subject.
We collect only the data strictly necessary for each specific purpose. bt356 does not request information beyond what is needed for registration, identity verification, payment processing via Pix, and compliance with applicable legal obligations.
In the event of a security incident that may affect your personal data, bt356 will notify impacted users and the Autoridade Nacional de Proteção de Dados (ANPD) within the timeframes required by the LGPD, providing clear information about what occurred and the measures taken.
One-sentence summary: bt356 collects only the minimum data needed to operate securely, never sells it, protects everything with encryption, and you can request access, correction, or deletion of your information at any time — free of charge, no hassle.
This Privacy Policy describes how bt356 collects, uses, stores, and protects the personal data of its users in Brazil. It was drafted in accordance with the General Personal Data Protection Law (LGPD — Law 13.709/2018) and the guidelines of the National Data Protection Authority (ANPD).
By creating an account on bt356, accessing the platform, or using any of our services — Sports Betting, online poker, Live Casino, slots, crash games, or promotions — you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this document, do not create an account or use bt356's services.
This Policy applies to all personal data processed by bt356 in connection with the provision of its services to users residing in Brazil, regardless of the device used — mobile phone, tablet, or computer.
Bt356 acts as data controller collected in the context of this Policy, pursuant to Article 5, item VI, of the LGPD. As controller, bt356 is responsible for decisions regarding the purposes and means of processing users' personal data.
For questions related to personal data processing or the exercise of rights under the LGPD, users may contact bt356's Data Protection Officer (DPO) at contato@bt356.com, with the subject line "Data Protection — LGPD".
Official channel for privacy matters: contato@bt356.com — subject line "Data Protection — LGPD". Response time: up to 15 business days, as required by the LGPD.
At the time of registration and during platform use, bt356 collects the following data provided directly by the user:
When you access and use the bt356 platform, we automatically collect certain technical information required for the service to function:
In some cases, bt356 may receive data about users from legitimate third-party sources, such as credit bureaus for identity verification, payment providers for transaction confirmation, and fraud prevention tools. This data is handled with the same level of protection applied to data collected directly.
| Data Category | Examples | Required? |
|---|---|---|
| Identification | Full name, CPF, date of birth | Yes — registration |
| Contact | Email, mobile number, address | Yes — registration |
| Financial | Pix key, TED banking details | Yes — withdrawals |
| KYC Documents | Government-issued ID, driver's license, proof of address | Conditional |
| Technical / Usage | IP, device, browser, sessions | Automatic |
| Cookies | Session, preferences, analytics | Configurable |
Bt356 processes your personal data exclusively for the following purposes:
bt356 does not use your personal data to make automated decisions that produce significant legal effects without the possibility of human review, as set out in Article 20 of the LGPD.
All personal data processing carried out by bt356 is grounded in at least one of the legal bases set out in Article 7 of the LGPD:
Bt356 does not sell personal data. Information is shared with third parties only in the following situations, all of which are justified by a legitimate purpose or legal obligation:
To operate the platform, bt356 engages service providers that may have restricted access to certain personal data, including: payment processors (for Pix, card, and TED transactions), identity verification providers (KYC), hosting and cloud infrastructure companies, and security analysis and fraud prevention tools. All providers are contractually required to process data solely for the agreed purposes and to maintain security standards equivalent to those of bt356.
Bt356 may share personal data with public authorities — including the Receita Federal, Banco Central do Brasil, Conselho de Controle de Atividades Financeiras (COAF), and law enforcement agencies — when required by law, court order, or applicable regulation. In such cases, only the minimum data necessary to fulfill the request will be shared.
If any personal data needs to be transferred outside Brazil — for example, to cloud infrastructure servers located in other countries — bt356 will apply the safeguards set out in the LGPD, including standard data protection contractual clauses or the use of countries with an adequate level of protection recognized by the ANPD.
Clear rule: your financial data — Pix key, banking details, transaction history — is never shared with business partners for marketing or credit analysis purposes without your explicit consent.
Cookies are small text files stored on your device when you access bt356. They help the platform recognize your device on subsequent visits, keep your session active while you use the site, and personalize your experience according to your preferences.
You can configure your browser to block or delete cookies at any time. On mobile, your browser's privacy settings (Chrome, Safari, Firefox) allow granular control over cookies on a per-site basis. Disabling essential cookies may prevent the bt356 platform from functioning correctly — particularly login and bet placement.
Bt356 applies technical and organizational measures proportional to the risks involved in processing personal data, including:
No system is 100% breach-proof. If you suspect your account has been compromised, contact bt356 support immediately via live chat. Change your password right away and enable 2FA if you haven't done so yet.
Bt356 retains your personal data for as long as necessary to fulfill the purposes described in this Policy or as required by law. General retention periods are:
When you request account deletion, bt356 will anonymize or erase personal data that is no longer needed to fulfill a legal obligation within 30 business days of request confirmation.
The General Data Protection Law grants you, as a data subject, a set of rights that bt356 is committed to upholding. You may exercise any of these rights free of charge, at any time, by emailing contato@bt356.com with the subject line "LGPD Rights".
You may request a copy of all personal data bt356 holds about you, including information on the purposes for which it is processed and the recipients with whom it has been shared.
If any of your information is incorrect or out of date — such as your address, mobile number, or email — you can request a correction at any time through the account dashboard or by contacting support.
You may request the deletion of data processed on the basis of consent. Data required to fulfill a legal or contractual obligation cannot be deleted until the applicable retention period has expired.
Upon request, bt356 will provide your personal data in a structured, machine-readable format so that it can be transferred to another data controller.
If you have consented to receive marketing communications, you may withdraw that consent at any time at no cost — through the "Notifications & Preferences" section in your account dashboard or by email.
You have the right to know which public and private entities bt356 has shared your data with. You may request this information at any time through the privacy channel indicated in this Policy.
If you are not satisfied with how bt356 handles your data or with the responses you have received, you may file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD), the competent data protection authority in Brazil.
Bt356's services are intended exclusively for users aged 18 and over. bt356 does not knowingly collect personal data from anyone under 18. If we become aware that a minor's data has been collected, we will immediately delete that information and close the associated account.
If you are a parent or legal guardian and believe that a child or teenager has created a bt356 account using personal data, please contact us immediately at contato@bt356.com so we can act without delay.
bt356 Commitment: protecting minors is an absolute priority. No bt356 marketing communications are directed at minors. No data belonging to minors is shared or monetized.
Bt356 may update this Privacy Policy periodically to reflect changes in the services offered, applicable legislation, or internal data protection practices. Significant changes will be communicated by email to registered users at least 15 days before taking effect.
The most recent version of this Policy will always be available on this page, with the date of the last update shown in the header. Continued use of the bt356 platform after any changes take effect constitutes acceptance of the updated terms. If you do not agree with the changes, you must close your account before the effective date.
For any questions regarding this Privacy Policy, the processing of your personal data, or the exercise of your rights under the LGPD, please contact bt356's Data Protection Officer (DPO):
All requests related to data subject rights are individually logged, reviewed, and responded to. bt356 does not use automated responses without human review for data privacy matters.
Document version: January 2026. This Policy supersedes all previous versions. In the event of any conflict between the Portuguese version and any translation, the Portuguese version shall prevail. Applicable law: Law 13.709/2018 (LGPD) and other relevant Brazilian regulations.
Frequently Asked Questions
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